Good Boss, Bad Boss

Good Boss, Bad Boss

How to Be the Best-- and Learn From the Worst

Streaming Audiobook - 2010
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Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.
Publisher: [United States] : Hachette Audio : Made available through hoopla, 2010
Edition: Abridged
ISBN: 9781600247828
Branch Call Number: eAudiobook hoopla
Characteristics: streaming audio file (1 audio file (6hr., 30 min.)) : digital
Additional Contributors: Walter, Bob
hoopla digital


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Sep 05, 2015

Key points from book:

Mindset of a great boss: 1) Too assertive vs no assertive enough 2) Got grit? Marathon or a sprint 3) Small realistic win not grand goals 4) Toxic tandem: people are watching you closely so watch your actions 5) Got their backs? Caring and protecting your subordinates

12 Commandments of boss's dirty work, how to implement tough decisions in effective / human ways: 1) do not delay painful decisions / actions 2) assume you are clueless of how people judge you 3) implement tough decisions as best as you can 4) communicate to all affected how distress event will unfold 5) explain early and often why dirty work is necessary 6) give people influence on how painful changes happen even when it is impossible to change what will happen to them 7) never humiliate, belittle or bad-mouth people who are target of your dirty work 8) ask yourself and your fellow bosses if the dirty work is necessary 9) do not bullshit or lie to employees 10) keep your big mouth shut 11) refrain from doing mean spirit things to exact revenge 12) don't attempt dirty work if you lack the power to do it right


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