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Book, 1996
Current format, Book, 1996, , In-library use only.
Book, 1996
Current format, Book, 1996, , In-library use only. Offered in 0 more formats
How people interact with others, and even with products and markets holds the key to business success. In this book, the authors have created a model for line and staff managers to analyze the underlying structure and dynamics of employee and customer relations. A practical application of this theory called Relationship Analysis is then introduced which enables individuals and organizations to evaluate and change real-life situations in the workplace.
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